Seeing double / shift in points

j.gaard

Hi,

I have now experienced with two individual sensors that they have started "seeing double".
The sensors have not been physically damaged in any mechanical or electrical way (to my knowledge).
But all of a sudden the sensors have started to have a shift in the points which makes it look like it is seeing everything double.

I have tried doing a factory reset but I cannot make it go away.
And as I have said this have happened to two sensors now.

I hope you can help,

thanks!

Best regards,
Jonas G. Andersen

Livox Support

Hi Jonas,
Please send email to cs@livoxtech.com attached the pointcloud lvx file of this issue.